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Strategy for successful publishing!
Hello Publishers! To ensure everything runs smoothly on MS Start, here's a friendly reminder for you: Our Publishing Guidelines are your secret weapon for avoiding brand and content suspensions. These clear guidelines outline everything you need to know about creating high-quality content that aligns perfectly with our…
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Best Practices: Stamp AI-Assisted Content (AIAC) within Your Feed Source Code
We strongly recommend as a best practice that any AI-Assisted Content (AIAC) published to Microsoft Start be disclosed at ingestion. To make this easier, you can now inform Microsoft Start that your content (text, image, or video) is generated with the assistance of AI by passing an AIAC flag within your feed source code.…
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*IMPORTANT* Office Hours!
We have been made aware that the link for Office Hours, which was sent in the last newsletter, is not working. Please rsvp to all future Office Hours using this new link: If you already rsvped, please rebook using the new link above. Thank you and see you in Office Hours! As a reminder, Office Hours are every Thursday at…
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🔥Realtime reports now available on MSPH!
Realtime data shows unprocessed data from the previous 15 minutes. It may not always match Performance Data, which has been processed to remove bots and to aggregate certain metrics. Reports are generated from processed data, not the real-time stream. Realtime data is optimized for speed, showing data from the last 15…
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📢 Appeal feature now live on MSPH!
We are pleased to announce that we have made some improvements to the appeal function on MSPH. Under the "Content" tab, where you can view your published, under review, and unpublished content, you will now find a "Rejected" sub-tab with (…) By clicking on these dots, you will see an expanded view for: Appealable Appeal…
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📢Enabling Feed Report Download on MSPH!
We are happy to announce the launch of the feed management improvement in MSPH, including feed health report download for all partners and feed configuration with content expiration date settings. Key Updates Enable the Feed Report Download: Encompasses all feed information pertaining to brands, provides metrics such as…
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Follow daily updates and get notifications on Community!
Hello partners, We have some exciting news for you! Follow categories on this forum to receive daily notifications and updates. Notifications make it much easier for partners to stay updated about the content they find interesting on this forum. Click the bell icon > Select Follow Choose whether to receive in-app and/or…
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Struggling with content moderation? Here's what you can do...
What should you do if an article has wrongly failed auto-publishing? Sometimes, articles may be incorrectly flagged for violating our standards due to our machine-learning moderation rules. If you believe a post has been rejected in error, you can flag it for manual review by pressing the "Appeal" button that appears on…
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Case tracking - now available on MSPH!
Opened a case with support? Now you can track every case within MSPH. MS Start brings you Case Tracking! Here's a quick guide: Simply navigate to your brand/partner account and click on 'Case tacker' on the right-side panel. Track the status of every case from your submissions and partner accounts. Search your email for…
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Exciting update: Introducing multi-brand capability for Individual accounts!
Hello partners, Individual partners now have the ability to add more than one brand to your account. This enhancement aims to provide you with more flexibility and control over your partnership, allowing you to manage multiple brands seamlessly under one account. Learn how to set up and manage new brands in the Knowledge…
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What's New - stay updated on the latest features!
Introducing the “What’s new” module: The latest addition to MSPH is the “What’s new” module. This new Module is designed to keep you informed and up to date with the latest news and feature updates with our platform. You can expect timely announcements, releases, and other important information. This ensures you stay in…
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Drive for Quality Initiative
Hello partners! Microsoft Start consistently strives to provide a high-quality experience to our users across all our platforms and devices. To accomplish this, we have launched the Drive for Quality initiative, which aims to ensure that all the content we feature meets our Publishing Guidelines. Content quality is of…
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Facing issues logging in?
Hello partners! We know how frustrating it is to lose access to Microsoft tools and accounts. If you’re facing the same issue, please raise a support ticket with partnerhubsupport@microsoft.com. If you are logging in for the first time, we suggest you go through the below help center link and follow the instructions: You…
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PHS Response Time
Season's Greetings If you've raised a query with Partner Hub Support (partnerhubsupport@microsoft.com), you can expect a response within five business days of raising a ticket. In case of an escalation, this could take up to eight business days. Your partnership is incredibly valuable for us, and we aim to ensure that you…
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We're live!📢
Welcome partners…we're now live! After a brief hiatus for maintenance, this forum is officially open for business! We're all set to dive into a world of collaboration, creativity, and community spirit. Your insights make us shine! Looking forward to your questions and ideas!
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Rejection Bug
I am working on escalating a solution for the rejection bug that many of you are experiencing. Please respond to this thread with the case number that our Support team has issued you. If you are experiencing rejection issues and have not contacted Support, please email them at partnerhubsupport@microsoft.com and send me…
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Open Office Hours
Just a reminder that every Thursday from 12-1pm, I host open office hours. RSVP here and pop in to ask questions and/or give feedback!
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Revenue Reporting
You spoke and we listened! Earnings reports in MSPH (Microsoft Start Partner Hub) will now be shared on day 15 (15 days after the close of each month) and payments will be initiated on day 16. We are so excited to get you insights quicker now!
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Transition from hellocreator@microsoft.com
We will be starting to transition out of using the email, hellocreator@microsoft.com. Please utilize the community forum for all questions & feedback and please message me directly for any private questions & feedback. And as always, please email partnerhubsupport@microsoft.com to report all issues. Thanks! I will be out…
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March Payment Delay
Hi everyone, I have been alerted that there is an issue with our payment platform and March's payment will be initiated mid-late next week. Thank you so much for your patience and understanding.
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New Feature Opportunity!
I am looking for 10 people to join a webinar with one of our engineers on Tuesday, June 27th at 9:30am pst to learn about a potential new way of syndicating your blog that would solve formatting and ingestion issues. Please let me know if you'd like to be a part of this conversation and decision to better our platform!
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Office Hour Cancellation
In an effort to prioritize current issues, Office Hours will be cancelled for the next several weeks. I will be taking this time to work closely with our team to use your feedback to map out solutions and implement change. I will still be available to answer questions and capture your feedback in the community forum. Thank…
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6/1 OFFICE HOUR CANCELLATION
Office Hours will be cancelled this week (6/1). If you have any urgent questions, please email Piper at hellocreator@microsoft.com. Thank you!
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Office Hours
Hi everyone! As a reminder, Office Hours are every Thursday at noon pst. You can rsvp here. I have heard that a few people have been receiving cancellation notices. Please note that office hours are not cancelled and I am investigating why a select few of you have received the cancellation notice. Thank you!
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Monetize Your Website!
Have you heard about the new program Microsoft has launched? Microsoft is piloting a new ad monetization product, offering a simple way for publishers of any size to earn more from their site. Connect your Google account and we'll ensure only the highest-paying ad goes live. Increase competition and maximize the value of…
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Publishing Bug Resolved
Hi all, Thank you for everyone who alerted us of the publishing/rejection bug. I have been notified that the issue has been resolved and you should be able to publish again. If you have any trouble publishing, please email partnerhubsupport@microsoft.com with screenshots. Thank you all for your patience!
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How is Your Experience?
We value your feedback and need it to continue to create a successful program that benefits you! It would be great if you could take this short survey to help us learn more about your experience with Microsoft Start. Thank you all!
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November Payment Delay
We are aware of a delay to processing funds, we apologize for any inconvenience and plan to resolve as soon as possible. Estimated resolution will be on Feb 7th. Thank you for your patience!
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Broken Links
Have you ever had an article wrongfully flagged for broken links? We are looking for examples of articles that have been rejected for broken links. If this has happened to you, please respond or direct message me with screenshots or URLs of the articles that were affected. Thank you!
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Educational Video Series
Have you checked out our latest educational video in the knowledge base? We upload a new video every month on different topics to help you maximize your experience with Microsoft Start. Check out last month's video here! This month's video will be all about creating galleries - be on the lookout for that video dropping…
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Seeking Video Content!
Do you have video content? As we work on our video product, we are looking for video creators to join our pilot program by using our video uploading tool or by connecting your video feed. If you have video content that you'd like to share on Microsoft Start, let me know and I will add you to the test group!
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Need help with brand profile review
Hi all, I need some help with the brand profile review. I couldn't get my brand approved, despite it being the brand that was initially accepted into the program. I've carefully studied the guidelines and struggled to find any violation or misalignment. I've tried getting help from the support; I was trying to get at least…
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Drop in pageviews
Good evening everyone, tonight I attended the webinar, quite interesting indeed, but the Q&A session was also intriguing. What follows is not a lament, but rather a brief account of my recent experiences. Thanks to the Q&A session after the webinar, I'm glad to notice that I'm not the only one who has witnessed a decline…
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Moved: Got any feedback? We're listening👂️
This discussion has been moved.
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Issue with onboarding
It has been weeks and I have not been able to get started because I am stuck in onboarding. I am unable to receive help through email support to fix any issues that may be on my end. I am only getting canned answers. I think it's because I signed up as an organization and I am unable to change anything. I hope to fix the…
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Tables Not Coming Through When Published Through WordPress
I was trying to find literature on WordPress content being ingested via the WordPress MSN plugin/API. I've noticed Tables we generate in WordPress do not translate over after ingestion at all. So content relying on a table for comparisons or for details in a more organized fashion don't read or look as they are intended.…
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Are there Office Hours Thurs Nov 30, 2023?
If so, how is it accessed? Thanks.
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Community Restructuring and Office Hours Cancellation
I am so amazed at what this community has accomplished together and how your direct feedback has resulted in positive change for Microsoft Start. We have grown so much that we are restructuring our community management and need a team of people to address issues and feedback. Here is what to expect: I will be taking a step…
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Are you able to edit your personal blog’s RSS feed content (can you add custom elements to it)
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Question About Office Hours This Thursday (08/03)
Has anyone been able to sign up? The link in the July newsletter shows there is no availability for this week or next week.
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Are you accepting new creators to the program?
I've had friends ask about joining MSN, is there still a freeze on accepting new creators or can I send a link for someone to join? If so what is the link?
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Are You Able to Publish Content?
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moderator request
I had a story about a family weekend getaway in Quebec rejected for foul language and reference to self-harm or suicide, both of which are unlikely. While searching for help, one page said "If you believe that a post has been rejected in error, you can flag it for review by a moderator with the appeal function." What is…
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trouble with safari?
I can't log in to the dashboard or this community on safari on either my phone or my desktop. It asks for username but won't load the password page. Most of my mobile users are on safari and a food percentage or my desktop users. And I really prefer to not use Chrome. anyone else having this problem?
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December Theme Challenge: A Fresh Start to 2023
Have you seen the emails that were sent out on 12/9 and 12/16 about our December Theme Challenge? You have until this Friday at midnight to publish and submit your article for a chance to earn $50 and be featured on different MSN touchpoints! Monthly Theme: A Fresh Start to 2023! Your article can be about ringing in the…
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New Creators of the Month: Check out our Creators that recently posted their first article!
If you see your name on the list, please comment with your Microsoft Start profile URL so we can all follow you! Katy Lotspeich Alachua Chronicle LLC NYP Holdings, Inc. Charity Oisamoje Kaleena Bergfors Lisa Baker Community Profile, LLC Motherly, Inc. Peppur Chambers Katie Youngs Jessica Fisher Mellyssa Diggs Empish Thomas…
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Hi I'm Lilia from Microsoft Start! Cool opportunity for CES conference below.
Will anyone be headed to the CES conference in Las Vegas in January? What is CES? CES is considered the largest conference for consumer technology. This tech tradeshow takes place every January in Las Vegas. Registration Information (ces.tech) Need a ticket? We have $100 off tickets for our publishing community if anyone…
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Check your emails!
On Friday, 11/11 the creator team emailed you all about a new challenge that we put together. Check your email for more info about this fun opportunity! The creator team at Microsoft Start is launching a new creator challenge to bring diverse perspectives, like yours, on topics that matter to our readers. If you write an…
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We're Grateful for YOU!
We wanted to express our gratitude towards each of you for being in our program and for helping to bring more creator content to the world! Our team will be out of office for the remainder of the week and back in on 11/28. Open office hours will be cancelled for this week but resuming next Thursday (12/1). Wishing you all…
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New Opportunity to Monetize Your Website with Microsoft!
Hi everyone! We love having you in our Microsoft Start program and wanted to share a new opportunity that we are telling creators about. There’s another team part of Microsoft that is working on solutions to help creators monetize their personal sites through native ads. The solution can be implemented either through…
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New Office Hours!
Based on your feedback, we have changed Open Office Hours to Thursdays from 12-1pm pst. RSVP here to join!
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New Creators of the Month! Check out our Creators that recently posted their first article!
If your name is listed below, please comment with a link to your Microsoft Start profile so we can all follow you! Chris Tuttle, Traci Antonovich, Kristina Richardson, Becky Fixel, Kristie Sawicki, Robin Daumit, Mackenzie Cappelle, Marcie Cheung, Tania Cardenas, Jay Wadams, Michelle Feis, Rebecca Childs, Garik Himebaugh,…
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Open Office Hours: What time works best for you?
I've received some feedback asking to change the time of Open Office Hours, please vote below on what time works best for you!
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Do you manually publish your articles through Microsoft Start Partner Hub (MSPH)?
We are looking to gather feedback from those of you that are manually publishing your articles vs using the WordPress Plug-in or connecting your RSS feed. If this is you, please send me your email to set up a quick chat 🙂 We are working hard to make publishing as easy and seamless as possible, and your feedback will help…
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Open Office Hours
Have a question? Want to give feedback or request a new feature? Interested in the latest updates about our program? Join our open office hours every Thursday from 3-4pm pst! Microsoft Start Creator Calendar (office365.com)
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Raise a Support Ticket
If you can't find the answer to your question within the Knowledge Base or Community Forum, you can now contact Partner Hub Support by pressing the blue Support Ticket button on the top right side of every page in the forum.
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New Creators of the Month! Check out our Creators that recently posted their first article!
If your name is listed below, please comment with a link to your Microsoft Start profile so we can all follow you! Jeannette Braun, Michael Vrobel, Krista Romano, Ellen LaFleche Christian, Cynthia Norell, Tiffany Telles, Jill Wheeler, My-Ngoc Nguyen, Kelly Reci. Nancy Reyes, Wendy Gratzer, Lori Felix, Lauren Nagel, Emily…
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Published articles not appearing on Start profile
As we continue to fix backend moderation issues, we have experienced some creator articles not appearing on Start even though they are published. If you have experienced this, please email partnerhubsupport@microsoft.com with an explanation and screenshots. Thank you all so much!
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Announcements
Check here for all the latest announcements!