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Announcements

📢 How to Set Up and Manage Your Payment Account on MSN Partner Hub
Setting Up Your Payment Account Refer to the "Set Up Payment Account" section in the Getting Started guide. MSN Partner Hub uses Stripe to process payments. 2️⃣ Changing Your Payment Account Go to the "Payment Account" page in MSN Partner Hub. Click "Manage" on your current account. You'll be redirected to Stripe to update…
Introducing Feed Validation for Enhanced Security and Efficiency
Strengthen your feed creation process with Feed Validation We're excited to announce the launch of Feed Validation, a powerful tool designed to enhance the security and efficiency of your feed creation process in MSPH. Why is Feed Validation essential? Ensures data integrity: Validates your feed data to prevent errors and…
Introducing: New Earnings Report on MSPH
Discover a new era of financial insights We're thrilled to introduce our enhanced Earnings Report, designed to empower you with deeper insights into your financial performance. Key Benefits: Intuitive design: A streamlined, single-page layout for effortless navigation. Expanded metrics: Access a broader range of key…

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Newest Questions

Are you receiving webinar invites?
Hi all, we've heard that some of our partners did not receive webinar invites for the Slideshow Best Practices - Session 1 & 2. Please leave us a comment in case you've still not received the invites. We will raise the issue with the concerned team and ensure invites are shared asap! Thanks!
Need help with brand profile review
Hi all, I need some help with the brand profile review. I couldn't get my brand approved, despite it being the brand that was initially accepted into the program. I've carefully studied the guidelines and struggled to find any violation or misalignment. I've tried getting help from the support; I was trying to get at least…
Issue with onboarding
It has been weeks and I have not been able to get started because I am stuck in onboarding. I am unable to receive help through email support to fix any issues that may be on my end. I am only getting canned answers. I think it's because I signed up as an organization and I am unable to change anything. I hope to fix the…
Are there Office Hours Thurs Nov 30, 2023?
If so, how is it accessed? Thanks.
Tables Not Coming Through When Published Through WordPress
I was trying to find literature on WordPress content being ingested via the WordPress MSN plugin/API. I've noticed Tables we generate in WordPress do not translate over after ingestion at all. So content relying on a table for comparisons or for details in a more organized fashion don't read or look as they are intended.…

Unanswered

Are you receiving webinar invites?
Hi all, we've heard that some of our partners did not receive webinar invites for the Slideshow Best Practices - Session 1 & 2. Please leave us a comment in case you've still not received the invites. We will raise the issue with the concerned team and ensure invites are shared asap! Thanks!

Recently Answered

Need help with brand profile review
Hi all, I need some help with the brand profile review. I couldn't get my brand approved, despite it being the brand that was initially accepted into the program. I've carefully studied the guidelines and struggled to find any violation or misalignment. I've tried getting help from the support; I was trying to get at least…
Issue with onboarding
It has been weeks and I have not been able to get started because I am stuck in onboarding. I am unable to receive help through email support to fix any issues that may be on my end. I am only getting canned answers. I think it's because I signed up as an organization and I am unable to change anything. I hope to fix the…
Tables Not Coming Through When Published Through WordPress
I was trying to find literature on WordPress content being ingested via the WordPress MSN plugin/API. I've noticed Tables we generate in WordPress do not translate over after ingestion at all. So content relying on a table for comparisons or for details in a more organized fashion don't read or look as they are intended.…
Are there Office Hours Thurs Nov 30, 2023?
If so, how is it accessed? Thanks.
Question About Office Hours This Thursday (08/03)
Has anyone been able to sign up? The link in the July newsletter shows there is no availability for this week or next week.

Partner Help Center

Recent Discussions

Upcoming Webinars: New Features in MSPH
Join us for an insightful session to explore the latest features and functionalities of MSPH. Our product experts will delve into the recent enhancements designed to streamline your workflow and boost productivity. Session 1: Date: November 6th Time: 6:00 AM PST Register: Register here Session 2: Date: November 6th Time:…
Unlocking the Power of Your Content with the New Traffic Report
We're thrilled to introduce a significant enhancement to the Microsoft Start Partner Hub (MSPH): the upgraded Traffic Report. This robust tool provides you with unprecedented insights into your content’s performance, empowering you to make data-driven decisions. Key Features of the New Traffic Report: Comprehensive…
Unlocking Your Earnings Potential with the Enhanced MSPH Earnings Report
We're thrilled to introduce a major upgrade to the Microsoft Start Partner Hub (MSPH) Earnings Report, designed to provide you with deeper insights into your revenue performance. Unveiling New Features: Vertical Breakdown: Gain a granular understanding of your earnings by analyzing performance across different content…
Diagnose Rejections Faster! See Embedded Media Rejection Reasons in MSPH
Attention partners! We've improved the content rejection process in the Microsoft Start Partner Hub (MSPH) to help you identify and fix issues more efficiently. Now, when your content is rejected, you can pinpoint exactly where the problem lies within your embedded media (images, galleries, videos). This eliminates…
Level Up Your Control with MSPH's Opt-in/Opt-out!
Partners, we're thrilled to announce the launch of opt-in/opt-out settings in MSPH! This puts you in the driver's seat of your engagement with Microsoft News (MSN), empowering you to manage features and ensure compliance with greater control. Enhanced Management: Effortless Control: Manage features directly within MSPH's…
📢 Appeal feature now live on MSPH!
We are pleased to announce that we have made some improvements to the appeal function on MSPH. Under the "Content" tab, where you can view your published, under review, and unpublished content, you will now find a "Rejected" sub-tab with (…) By clicking on these dots, you will see an expanded view for: Appealable Appeal…
📢Enabling Feed Report Download on MSPH!
We are happy to announce the launch of the feed management improvement in MSPH, including feed health report download for all partners and feed configuration with content expiration date settings. Key Updates Enable the Feed Report Download: Encompasses all feed information pertaining to brands, provides metrics such as…
Exciting update: Introducing multi-brand capability for Individual accounts!
Hello partners, Individual partners now have the ability to add more than one brand to your account. This enhancement aims to provide you with more flexibility and control over your partnership, allowing you to manage multiple brands seamlessly under one account. Learn how to set up and manage new brands in the Knowledge…
What's New - stay updated on the latest features!
Introducing the “What’s new” module: The latest addition to MSPH is the “What’s new” module. This new Module is designed to keep you informed and up to date with the latest news and feature updates with our platform. You can expect timely announcements, releases, and other important information. This ensures you stay in…

Partner Help Center

Announcement

📢 How to Set Up and Manage Your Payment Account on MSN Partner Hub
Setting Up Your Payment Account Refer to the "Set Up Payment Account" section in the Getting Started guide. MSN Partner Hub uses Stripe to process payments. 2️⃣ Changing Your Payment Account Go to the "Payment Account" page in MSN Partner Hub. Click "Manage" on your current account. You'll be redirected to Stripe to update…
Introducing Feed Validation for Enhanced Security and Efficiency
Strengthen your feed creation process with Feed Validation We're excited to announce the launch of Feed Validation, a powerful tool designed to enhance the security and efficiency of your feed creation process in MSPH. Why is Feed Validation essential? Ensures data integrity: Validates your feed data to prevent errors and…
Introducing: New Earnings Report on MSPH
Discover a new era of financial insights We're thrilled to introduce our enhanced Earnings Report, designed to empower you with deeper insights into your financial performance. Key Benefits: Intuitive design: A streamlined, single-page layout for effortless navigation. Expanded metrics: Access a broader range of key…