Partner Help Center

Featured Categories

Announcements

📢 How to Set Up and Manage Your Payment Account on MSN Partner Hub
Setting Up Your Payment Account Refer to the "Set Up Payment Account" section in the Getting Started guide. MSN Partner Hub uses Stripe to process payments. 2️⃣ Changing Your Payment Account Go to the "Payment Account" page in MSN Partner Hub. Click "Manage" on your current account. You'll be redirected to Stripe to update…
Introducing Feed Validation for Enhanced Security and Efficiency
Strengthen your feed creation process with Feed Validation We're excited to announce the launch of Feed Validation, a powerful tool designed to enhance the security and efficiency of your feed creation process in MSPH. Why is Feed Validation essential? Ensures data integrity: Validates your feed data to prevent errors and…
Introducing: New Earnings Report on MSPH
Discover a new era of financial insights We're thrilled to introduce our enhanced Earnings Report, designed to empower you with deeper insights into your financial performance. Key Benefits: Intuitive design: A streamlined, single-page layout for effortless navigation. Expanded metrics: Access a broader range of key…

View All

Newest Questions

Are you receiving webinar invites?
Hi all, we've heard that some of our partners did not receive webinar invites for the Slideshow Best Practices - Session 1 & 2. Please leave us a comment in case you've still not received the invites. We will raise the issue with the concerned team and ensure invites are shared asap! Thanks!
Need help with brand profile review
Hi all, I need some help with the brand profile review. I couldn't get my brand approved, despite it being the brand that was initially accepted into the program. I've carefully studied the guidelines and struggled to find any violation or misalignment. I've tried getting help from the support; I was trying to get at least…
Issue with onboarding
It has been weeks and I have not been able to get started because I am stuck in onboarding. I am unable to receive help through email support to fix any issues that may be on my end. I am only getting canned answers. I think it's because I signed up as an organization and I am unable to change anything. I hope to fix the…
Are there Office Hours Thurs Nov 30, 2023?
If so, how is it accessed? Thanks.
Tables Not Coming Through When Published Through WordPress
I was trying to find literature on WordPress content being ingested via the WordPress MSN plugin/API. I've noticed Tables we generate in WordPress do not translate over after ingestion at all. So content relying on a table for comparisons or for details in a more organized fashion don't read or look as they are intended.…

Unanswered

Are you receiving webinar invites?
Hi all, we've heard that some of our partners did not receive webinar invites for the Slideshow Best Practices - Session 1 & 2. Please leave us a comment in case you've still not received the invites. We will raise the issue with the concerned team and ensure invites are shared asap! Thanks!

Recently Answered

Need help with brand profile review
Hi all, I need some help with the brand profile review. I couldn't get my brand approved, despite it being the brand that was initially accepted into the program. I've carefully studied the guidelines and struggled to find any violation or misalignment. I've tried getting help from the support; I was trying to get at least…
Issue with onboarding
It has been weeks and I have not been able to get started because I am stuck in onboarding. I am unable to receive help through email support to fix any issues that may be on my end. I am only getting canned answers. I think it's because I signed up as an organization and I am unable to change anything. I hope to fix the…
Tables Not Coming Through When Published Through WordPress
I was trying to find literature on WordPress content being ingested via the WordPress MSN plugin/API. I've noticed Tables we generate in WordPress do not translate over after ingestion at all. So content relying on a table for comparisons or for details in a more organized fashion don't read or look as they are intended.…
Are there Office Hours Thurs Nov 30, 2023?
If so, how is it accessed? Thanks.
Question About Office Hours This Thursday (08/03)
Has anyone been able to sign up? The link in the July newsletter shows there is no availability for this week or next week.

Partner Help Center

Recent Discussions

📢 How to Set Up and Manage Your Payment Account on MSN Partner Hub
Setting Up Your Payment Account Refer to the "Set Up Payment Account" section in the Getting Started guide. MSN Partner Hub uses Stripe to process payments. 2️⃣ Changing Your Payment Account Go to the "Payment Account" page in MSN Partner Hub. Click "Manage" on your current account. You'll be redirected to Stripe to update…
Benchmark Feature Relaunch
We're excited to announce that the Benchmark feature will be relaunched on October 23rd. The relaunched version will offer a simplified and user-friendly experience for all partners across all markets. Stay tuned for more details on the relaunch and how the Benchmark feature can help you. We look forward to your continued…
Free Webinar: Mastering MSPH Data Analysis 📢
Partners, are you ready to unlock the full potential of your content performance data? Join us for a FREE webinar on Data Analysis using Microsoft Start Partner Hub (MSPH)! In this insightful session, you'll learn: How to leverage the various features in MSPH to analyze your brand performance. Essential tips and tricks for…
Important! MSPH Follower Count Delay Fixed!
Hello partners! We're writing to inform you that a delay in updating follower counts within the Microsoft Publisher Hub (MSPH) has now been fixed! If you have any questions, please don't hesitate to reach out to partnerhubsupport@microsoft.com team.
Level Up Your Control with MSPH's Opt-in/Opt-out!
Partners, we're thrilled to announce the launch of opt-in/opt-out settings in MSPH! This puts you in the driver's seat of your engagement with Microsoft News (MSN), empowering you to manage features and ensure compliance with greater control. Enhanced Management: Effortless Control: Manage features directly within MSPH's…

Partner Help Center

Announcement

📢 How to Set Up and Manage Your Payment Account on MSN Partner Hub
Setting Up Your Payment Account Refer to the "Set Up Payment Account" section in the Getting Started guide. MSN Partner Hub uses Stripe to process payments. 2️⃣ Changing Your Payment Account Go to the "Payment Account" page in MSN Partner Hub. Click "Manage" on your current account. You'll be redirected to Stripe to update…
Introducing Feed Validation for Enhanced Security and Efficiency
Strengthen your feed creation process with Feed Validation We're excited to announce the launch of Feed Validation, a powerful tool designed to enhance the security and efficiency of your feed creation process in MSPH. Why is Feed Validation essential? Ensures data integrity: Validates your feed data to prevent errors and…
Introducing: New Earnings Report on MSPH
Discover a new era of financial insights We're thrilled to introduce our enhanced Earnings Report, designed to empower you with deeper insights into your financial performance. Key Benefits: Intuitive design: A streamlined, single-page layout for effortless navigation. Expanded metrics: Access a broader range of key…